Privacy & Cookies Policy

TreeLocate are committed to maintaining the trust and confidence of our visitors to our website. We do not and will never sell, rent or trade information that we hold about customers or visitors to other companies and businesses. This privacy policy will explain in detail the sort of personal information we collect, when we collect it and what we do with it.

Our websites use cookies to collect information.  This includes information about browsing behaviour by people who access our website.  We gather information about pages viewed and the customer journey around our site. Detailed information is set out in our Cookie Policy below.

Visitors to our Website

When somebody visits www.treelocate.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to monitor visitor behaviour and numbers on our site that helps us improve the user experience. This information is only processed in a way in which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing list Sign Up

As part of the sign-up process for our mailing list, we collect personal information from you. We use that information to tell you about new products, services, promotions and news. We may also contact you to tell you about any changes to our privacy document. We don’t sell, rent or trade any of this information and is only used by us.

We use a third-party provider, SEO Sheikh, to deliver our email campaigns. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. You can stop us contacting you at anytime by clicking the unsubscribe link on the bottom of all emails, or you can email  info@treelocate.com with your request and we will quickly remove you from our mailing list.

Links to Other Web Sites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Access to Your Personal Information

You are always entitled and most welcome to view, amend, or delete the personal information that we hold about you. Email your request to info@treelocate.com and we will supply the information you require, or act upon your request quickly.

Changes to this Privacy Notice

TreeLocate may change this policy ocassionally but will always keep this page always up to date. You should check this page from time to time to ensure that you are happy with any changes. This policy was last checked and updated on 3.05.2018

Cookies

Cookies Policy

We use a system of classifying the different types of cookies which we use on the Website, or which may be used by third parties through our websites. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don’t want to have them on your device.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

How long are cookies stored for?

  • Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
  • Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Cookies used on the Website

A list of all the cookies used on the Website by category is set out below.

  • Strictly necessary cookies these cookies enable services you have specifically asked for.  These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website.
  • Performance cookies these cookies collect anonymous information on the pages visited.  By using the Website, you agree that we can place these types of cookies on your device. These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.
  • Functionality these cookies remember choices you make to improve your experience.  By using the Website, you agree that we can place these types of cookies on your device. These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
  • Third part cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our site. For example, if you choose to ‘share’ content through Twitter or other social networks you might be sent cookies from these websites. We don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.